Privacy Policy
Last Updated: September 5, 2026
Welcome to Al Hadiyya Vesoj BD. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products.
1. Information We Collect
When you place an order, contact us, or use our website, we may collect the following information:
- Full name
- Mobile phone number
- Delivery address
- Email address, if provided
- Order details and product preferences
- Any information you voluntarily provide through our contact or order forms
2. How We Use Your Information
We use the information we collect to:
- Process and confirm your orders
- Deliver products to your requested address
- Contact you regarding your order or delivery
- Provide customer support
- Improve our products, services, and website
- Prevent fraud and protect the security of our website
- Comply with applicable legal requirements
3. Order and Delivery Information
When you place an order, your name, phone number, and delivery address may be shared with our delivery partners or courier services only to the extent necessary to complete your delivery.
We do not sell your personal information to third parties.
4. Payment Information
We currently offer Cash on Delivery where available. We do not ask customers to share sensitive payment information, such as card numbers or passwords, through our website or social media messages.
If online payment options are introduced in the future, payment information will be processed according to the applicable payment provider’s privacy policy.
5. Cookies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, and understand how visitors use our website.
You can manage or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
6. Third-Party Services
We may use third-party services, such as delivery providers, website hosting services, analytics tools, or communication platforms, to operate our business.
These services may process information according to their own privacy policies. We encourage you to review their policies when using their services.
7. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no method of transmitting information over the internet or storing data electronically is completely secure. Therefore, we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer support, legal, and business requirements.
9. Your Privacy Rights
Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information.
If you would like to make a privacy-related request, please contact us using the details below.
10. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Business Name: Al Hadiyya Vesoj BD
Website: alhadiyavesojbd.com
Hotline: 01771091002
WhatsApp: 01771091002
Email: admin@alhadiyavesojbd.com